Our Strengths


High Net Worth Specialist

Transamerica Life Bermuda is dedicated to serving only High Net Worth individuals (HNWIs) and their families and businesses in Asia and beyond. Transamerica has nearly 40 years of experience managing universal life portfolios, supporting our customers in their wealth accumulation and preservation, wealth transfer, managing estate liquidity and family and business succession planning.


Financial Strength

Transamerica Life Bermuda holds a high rating of A+ (5th out of 21 ratings) from Standard & Poor's*, one of the industry's most respected independent rating services. As a measurement of our financial strength and performance, this rating is a direct reflection of the care with which we manage our business.

*As of February 2020


Investment

With a tradition of effective investment strategies and a prudent risk management culture, we are dedicated to delivering our long-term commitments to customers.

Our portfolios are managed by Aegon USA Investment Management, LLC (AUIM), a leading global investment management company, which is part of the Aegon Group.


Product Excellence

Transamerica Life Bermuda provides powerful High Net Worth (HNW) life insurance products that protect and perform at the highest level. We continually conduct research into HNW customer needs and trends, applying the insights we gather to develop innovative, tailored insurance solutions that meet the unique needs of HNW individuals.


Underwriting & Claims

With Transamerica's over 100 years of combined experience and expertise, no company is better placed than Transamerica Life Bermuda in handling large sums assured and complex cases supporting legacy and business planning.

Underwriting expertise

Delivering high service standards for our partners

2019 New Business Performance:
  • of cases set-up within 1 business day of receipt
  • of underwriting acceptance letters issued within 1 business day of underwriting decision

Claims payments

Our priority is to pay all valid claims quickly, with as little hassle as possible.

2019 Claims Performance:
  • of claims set-up and response to beneficiary/business partner within 3 business days of receipt
  • of claims paid within 10 business days of receipt of complete documentation
  • over USD65 million claims paid in 2019

Partner Service

Pledged to excellence, we select business partners with specialised experience in serving the High Net Worth (HNW) market and who share and demonstrate a mutual commitment in providing exceptional customer experiences. We work closely and directly with our chosen business partners to ensure the highest service standards.

Our support to our partners not only encompasses marketing support, but also includes tailored training programmes – from training on our products to seminars covering in-depth financial topics - with the aim of helping our partners to increase their knowledge and skills in order to better serve our customers.

We continually conduct targeted consumer research to gain additional key insights into the needs and preferences of the HNW customers. We share these key insights with our partners on a timely basis to help deepen their understanding of the market and to add more value to their interactions with customers.