Transamerica Life Bermuda appoints Andy Wong as Chief Operating & Transformation Officer.
Transamerica Life (Bermuda) Ltd. (TLB) announced today that Mr. Andy Wong has joined the firm as its Chief Operating & Transformation Officer (COTO).
In this role, Mr. Wong will be overseeing all of TLB’s global operations, covering New Business, Underwriting, Customer Service and Claims. He will also focus on driving TLB’s operational and digital transformation, helping to deliver innovation, efficiencies, and customer service excellence across the organisation. He is based in Hong Kong.
Mr. Wong comes to TLB with over 25 years of experience across multiple industries, out of which, 18 of those years were focused on IT and Operations in Financial Services. He comes with a wealth of technological and operational background in the insurance sector having worked in AIA Hong Kong, ING, FT LIFE, and most recently at Tai Kang Life, where he was responsible for setting up IT, New Business, Underwriting, Customer Service and Claims.
“At TLB we are committed to continuous innovation. I’m therefore delighted to have Andy join us at such an important point in our transformation journey,” said Chirag Rathod, CEO of TLB. “With his vast experience and strong implementation track record, I’m very confident that Andy will be able to build upon our current digital efforts and further accelerate our digital transformation, most importantly in helping us to deliver more innovative and value-added solutions and services to our partners and High Net Worth (HNW) customers,” he added.
Mr. Wong's appointment was effective from 26 October 2022.